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TACHE MARKET RESEARCH

DELIVERS RESULTS

YOU CAN TRUST

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Target Research Group…

Partnering with you to reach your TARGET Goal

Work Sample

PROJECTS UNDERTAKEN

Mystery Shopping


Survey amongst banking customers to understand reactions to a new banking product

  • Objective: To conduct Mystery Audit on Banking Customers to understand reactions to a new banking product
  • Target Respondents: Customers/Intenders of respective bank branches
  • Our action Plan: Regular audits to ensure the data accuracy and maximum reach.

Mystery Shopping for FMCG product PAN India

  • Objective: To conduct Mystery Shopping for FMCG product PAN India
  • Target: Retains stores of a specific retail chain brand across PAN India
  • Our action Plan: 3 way QC with proof of audits and recordings for best deliverable.

Mystery Audit for a mobile brand at various stores in all metro cities

  • Objective: To conduct Mystery Audit at Mobile Stores Outlet
  • Target: To achieve maximum bargain, if possible getting beyond Minimum selling process as briefed by client
  • Our action Plan: To target outlets across all metro cities as per the database provide by client

Washing machine and Refrigerator Audit in Nepal

  • Objective: To conduct Mystery Audit of a Consumer Durable Product at stores across Nepal
  • Target: Retail outlets as per brand and their deliverables.
  • Our action Plan: We mainly focused more on Washing Machine and Refrigerators as asked by our Client.

CATI and F2F


Multi country - IOT deployment study

  • Objective: To conduct a study on IOT
  • Methodology: CATI
  • Target Respondents: Directors and above from the following persons: Customer Experience, Chief Digital Officer, Head of Contact Centre, Customer Service

Multi Functional Printer Study

  • Objective: How IT B2B channel partners are currently operating the business on the dealer's front
  • Methodology: Face to face
  • Target Respondents: Managers or dealer partners
  • Our action Plan: Tier 1, 2 cities in India. Evaluated according to the questions provided by the client and collected the data in the excel sheet.

Online Hotel Booking Application

  • Objective: A study on the ethical parameters of the registered hotels as well as the flexibility of the staff in terms of employee satisfaction.
  • Methodology: CSat Survey (CATI and F2F)
  • Target Respondents: current/potential customers
  • Our Action Plan: Booking the hotel and determining the flexibility of the staff in terms of making the customers comfortable if they ask for extra basic amenities at a given point of time.

HealthCare Research


Study on Cardiologists and Endocrinologists

  • Target Countries: Hong Kong and Malaysia
  • Target Groups: Cardiologists or endocrinologists who prescribe lipid – lowering therapy.
  • 50% who have experienced a Cardiovascular Event(CV), 50% who are high risk Cardiovascular Event patients but not experienced an event.
  • Sample Size/ target group : Physicians and Patients
  • Survey Duration : 30 Minutes for Physicians
  • 25 Minutes for Patients
  • Local languages were used in all markets, Questionnaire/Screener were in native language to overcome the translator requirement.

Campaign For EYE DROP PRODUCTS

  • Target Region : Pan INDIA
  • Target group : Ophthalmologist
  • Methodology: CAPI
  • Survey Duration : 15 mins